The size doesn't fit? No worries, you can create a new order to reserve the size and send the old one back with a filled out return form and the new order number. You don't have to pay for the new order, just select to pay with cash on delivery/ bank transfer and leave a note that it's for an exchange. If you don't have any of these payment options available, you can choose to pay with a credit card and close the window on the last step (when the only thing you can do is to enter your card info, which you won't do). Goods ordered from 1 December can be exchanged or returned until 15 January.
Send the packed goods to our address.
U tabulky, hala X,
193 00 Praha 20,
UK customers: It is necessary to include the original invoice inside the package.
Footshop 4803, Shopex Limited, LLC,
2220 E. Bijou St., Ste 158,
Colorado Springs, CO 80909
We recommend insuring the package before returning it. If the package is lost or damaged in transit, you could file a complaint with the carrier and get your money back. Customers based in the UK, don't forget to attach the invoice inside the package to avoid paying the customs fees.